Terms of use


Welcome to School Leadership HQ, hosted on schoolleadershiphq.com. School Leadership HQ provides automated services to schools, academies, and trusts, utilising consultative chat clients through our website and compatible chat apps such as Telegram, WhatsApp, or SMS messages. These Terms and Conditions govern your use of our service and website, and by accessing or using our service, you agree to be bound by these Terms.


User Eligibility

Our services are targeted at educational institutions such as schools, academies, local authorities, and trusts. By using our services, you represent and warrant that you are authorised to enter into these Terms on behalf of your institution and bind it to these Terms.


Account Creation

To access our services, an account must be created. You are required to provide basic contact information for billing purposes, alongside a phone number, WhatsApp ID, or Telegram ID for operational purposes. You agree to provide accurate and complete information and keep this information up to date.


Subscription and Payment

School Leadership HQ operates on a subscription basis. The specific terms of your subscription, including payment terms, fees, and services included, will be identified during the account setup process. Payment details are processed through a secure third-party payment processor. We do not store your payment details on our site.


Data Collection, Privacy, and Data Handling

We collect personal data such as names, addresses, and phone numbers necessary for the operation of our service. In addition to personal data, we also collect anonymized interaction data to improve our services.


Data Storage and Security: All user data is stored on secure servers located in the United Kingdom, ensuring that your information is protected under UK data protection laws. We employ robust security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.


Data Processing: Chat data, as part of our service operations, is processed using servers based in the United States. This processing is carried out in compliance with applicable laws and regulations, and under safeguards that ensure the protection of your data. By using our services, you consent to this cross-border transfer and processing of chat data.


Please refer to our Privacy Policy for further information on how we collect, use, protect, and share your data.


User Conduct

Users are expected to use School Leadership HQ in compliance with all applicable laws, including local laws where the user is located. You are responsible for ensuring that your use of the service is lawful.  Misuse of the system may result in termination of your account.  


Intellectual Property

All content provided through School Leadership HQ, including text, graphics, logos, and software, is the property of School Leadership HQ or its content suppliers and protected by international copyright and trademark laws.


Dispute Resolution

In the event of a dispute, users are encouraged to contact us through the help pages available on our website. We will make reasonable efforts to resolve any issues through negotiation or mediation.


Amendments to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.


Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.


Disclaimer of Liability

School Leadership HQ provides advice and coaching through its website, which is intended for informational purposes only. We do not accept any liability for the consequences of following any advice given on our platform. It is the user’s responsibility to determine whether the advice is appropriate and legal for their specific situation. Users take full responsibility for any actions taken based on the advice received from School Leadership HQ.


Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us through the help pages on our website.


Contact us

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